About the RDMS
In response for a UC system wide benchmarking and data analysis tool, UCOP Risk Services developed a big data warehouse to bring together multiple data streams from all of our campuses and external partners.
The goal of the RDMS is to connect and share event reports, patient experience feedback, and employee injury data for improved reporting, analysis, and forecasting. By giving UC locations an easy way to access data and reports such as systemwide benchmarking metrics and dashboards, we can foster informed decision making and collaboration.
The intended audience of these reports and users of this system are UC leaders, members of Risk Management, Workers’ Compensation managers, Environmental Health & Safety leaders, Patient Safety, Quality, Patient Relations/Experience, and other internal reviewers of specific data maintained within the system.
System Availability
- Support availability: 9am-5pm, Monday through Friday.
- Target availability is 98% of the time on an annual basis, during normal working hours, except for planned maintenance periods and holidays.
- All Help Desk tickets should be submitted to service@RiskandSafetySolutions.com
You can expect first contact within 24 hours or sooner during normal business hours!