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Announcing RDMS

The UCOP Risk Services Professional Liability department responded to a need for system wide benchmarking of our data by creating a centralized data warehouse; bringing together multiple data streams from all of our campuses for system wide analysis.

The Risk Services Data Management System (RDMS) will connect and share event reports, patient experience feedback, claims, and settlement data for improved reporting, analysis, and forecasting.  This will give UCOP and the UC Medical Centers easy access to data and reports such as systemwide benchmarking metrics and dashboards fostering informed decision making and collaboration.

System Availability

  • Support availability: 9am-5pm, Monday through Friday.
  • Target availability is 98% of the time on an annual basis, during normal working hours, except for planned maintenance periods and holidays.
  • Help Desk tickets should be submitted to the Risk and Safety Solutions team.

You can expect first contact within 24 hours or sooner during normal business hours!